In accordance with French law, you have a period of 30 days from the receipt of your order to request a return or refund, without having to justify your decision.
For the return to be accepted:
The product must be in its original condition, unused, and in its original packaging.
Accessories, instructions, and packaging must be complete.
Contact our customer service at: contact@bled.store
Indicate your order number and the reason for return
We will send you instructions for returning the product
Once the product is received and verified, we will proceed with a full refund via the same payment method used for the purchase.
The refund may take 5 to 10 business days depending on your bank.
Certain products cannot be refunded:
Personalized products
"Final sale" promotional products
For any questions regarding a return or refund, contact our team at:
📧 contact@bled.store
📞 +33 XX XX XX XX XX
Thank you for your trust and welcome to chantilly.store™, your satisfaction is our priority!